Your privacy matters to us.
This Privacy Policy explains how XANORA AI Private Limited collects, uses, processes, and protects information submitted through the XANORA AI website.
1. About XANORA AI
XANORA AI Private Limited ("XANORA AI", "XANORA", "we", "us", or "our") respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we collect through the XANORA AI website, why we collect it, how we use it, the service providers that help us operate the website and communicate with you, and the choices available to you.
This Privacy Policy applies to information collected through our website and, in particular, through our contact and consultation forms.
2. Information We Collect
We collect information that you voluntarily provide when you contact us or request a consultation.
Contact Inquiries
A contact inquiry may include:
- Name
- Email address
- Country
- Phone number
- Organization or company name
- Service you are interested in
- Message or description of your requirement
Consultation Requests
A consultation request may include:
- Name
- Email address
- Country
- Phone number
- Reason for consultation
- Description of what you would like to discuss
- Preferred consultation date
- Preferred consultation time, where applicable
- Availability preference
- Preferred meeting method, such as video call or phone call
- Additional information you choose to provide
You should avoid submitting sensitive personal information or information that is not necessary for your inquiry unless it is relevant to your request.
3. How We Use Your Information
We use information submitted through our website primarily to:
- Receive and review your inquiry;
- Understand your business or technology requirements;
- Respond to your questions;
- Respond to consultation requests;
- Contact you regarding the inquiry or consultation you requested;
- Coordinate and schedule consultations;
- Discuss potentially relevant XANORA AI services;
- Maintain appropriate records of business communications; and
- Operate, maintain, secure, and improve our website and related services where appropriate.
We do not use information submitted through our contact or consultation forms to automatically subscribe you to promotional or marketing campaigns.
If you contact us, we may communicate with you regarding the specific request you submitted.
4. How Your Information Is Processed
When you submit a contact or consultation form, the information is transmitted to XANORA AI through our website's backend services.
We use third-party service providers to support the operation of this process.
Cloudflare
Our website backend functions are operated using Cloudflare infrastructure. Information submitted through our forms is processed by the relevant backend function before being sent for email delivery.
Resend
We use Resend as an email delivery service for contact and consultation requests.
Information submitted through our forms is transmitted to Resend so that the inquiry or consultation request can be delivered to our designated XANORA AI email address.
Resend may process information in accordance with its own terms and privacy practices.
We do not use Resend as a marketing platform for automatically sending promotional communications to people who submit our forms.
5. Email and Business Communications
Contact and consultation requests are delivered to our designated XANORA AI email account.
Access to these inquiries is currently limited to authorized XANORA AI personnel. At present, access is limited to the founder/operator responsible for handling these inquiries.
If you submit a request, we may use the contact information you provide to respond to that request and to communicate with you regarding the consultation or business discussion you initiated.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
For inquiries or consultation requests that result in an active business conversation, we may retain the related communications for as long as reasonably necessary to manage that relationship, maintain relevant business records, or complete the related engagement.
Where an inquiry receives no response or does not develop into an ongoing conversation, we generally intend to review the related information and delete the relevant email or communication after approximately one month, subject to legitimate business, legal, security, or record-keeping requirements.
Retention periods may therefore vary depending on the nature and status of the communication.
7. Information We Do Not Intentionally Collect Through These Forms
Our website contact and consultation forms are designed to collect information necessary to understand and respond to business inquiries.
We do not intentionally request sensitive personal information through these forms.
Please do not submit passwords, financial account credentials, government identification numbers, health information, or other highly sensitive information unless it is specifically necessary and requested by XANORA AI through an appropriate channel.
8. Cookies and Local Storage
The website does not currently use advertising cookies or third-party advertising trackers as part of the contact or consultation process.
Our website uses browser local storage for certain functional preferences, including remembering whether you have selected light mode or dark mode.
This theme preference is stored locally in your browser and is not used by XANORA AI to build an advertising or behavioral profile about you.
Our website may also use technical resources provided by third parties, such as content delivery services for website icons and interface resources. These services may receive technical information associated with your browser request as necessary to deliver those resources.
9. Third-Party Services
Our website currently uses certain third-party services and infrastructure to operate the website and deliver communications, including:
- Cloudflare — website and backend infrastructure;
- Resend — email delivery for contact and consultation requests;
- Font Awesome resources delivered through cdnjs — website icons;
- Lucide resources delivered through unpkg — interface icons.
These providers operate independently and may process technical or other information in accordance with their own policies and terms.
XANORA AI does not control the privacy practices of third-party providers.
10. Data Security
We take reasonable measures designed to protect information submitted through our website.
Our form processing includes server-side validation and measures designed to reduce malformed or excessively large requests. Information is transmitted through the website's backend before being sent through our designated email delivery service.
However, no method of transmission, electronic storage, or internet-based communication can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.
11. Your Privacy Rights and Requests
Depending on applicable law, you may have rights relating to personal information that we hold about you.
You may contact us to request information about the personal data we hold about you, request correction of inaccurate information, or request deletion where applicable.
If you previously contacted XANORA AI and would like us to review, correct, or delete information associated with your inquiry, contact us using the details provided below.
We will review and respond to legitimate requests in accordance with applicable law and any applicable exceptions or retention requirements.
12. Children
Our website and services are intended for businesses, professionals, organizations, and other users capable of entering into relevant business interactions.
We do not knowingly seek to collect personal information from children through our contact or consultation forms.
If you believe that a child has submitted personal information to us, please contact us so that we can review the situation and take appropriate action where required.
13. International Processing
Some third-party technology and service providers used to operate our website or deliver communications may process information using infrastructure located outside the place where you are located.
Where this occurs, such processing may be subject to the provider's applicable terms, privacy practices, and legal requirements.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, data practices, or applicable legal requirements.
When we make changes, we will update the "Last Updated" date shown at the beginning of this policy.
We encourage you to review this page periodically for the latest version.
15. Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request concerning information you have submitted to XANORA AI, please contact us.
XANORA AI Private Limited
Email: [email protected]
16. Important Notice
This Privacy Policy describes the current data practices of the XANORA AI website as of the date shown above.
It does not constitute legal advice and is not intended to replace professional legal advice where such advice is required.
As XANORA AI grows, introduces additional services, uses new technology, begins processing larger volumes of personal information, or enters into new commercial arrangements, this Privacy Policy may need to be updated accordingly.